FAQ
Frequently Asked Questions
Products & Sizing
What sizes do your socks come in?
Our socks come in one unisex size, S/M, designed to fit most feet comfortably (approximately AU men's 6–10 / women's 7–11).
What are your socks made from?
It depends on the range. Our Charcoal Performance and Bamboo Performance socks use bamboo viscose — naturally breathable, moisture-wicking and odour-resistant — with nylon and elastane for stretch and durability. Our Essential range uses a premium cotton blend. Full fibre details are listed on each product page.
What's the difference between your three socks?
Essential is our everyday cotton sock — soft, breathable and reliable. Bamboo Performance steps up to silky bamboo viscose for all-day comfort and freshness. Charcoal Performance is our top tier, with bamboo charcoal in the heel, toe and footbed — the zones that work hardest — plus a Merrell-style Achilles heel tab and arch support built for high-impact movement.
How should I care for my DRIFT socks?
Machine wash cold with like colours, and air dry where possible to keep the fibres and elastic performing at their best. Avoid fabric softener — it coats the fibres and reduces moisture-wicking. [confirm against final care label]
Orders & Shipping
Where do you ship?
We currently ship Australia-wide.
How much does shipping cost?
$9.95
How long will my order take?
Orders are typically dispatched within 1-2 business days, with delivery usually within 1-2 weeks depending on your location.
Will I get tracking?
Yes — you'll receive a confirmation email with tracking as soon as your order ships.
Returns & Exchanges
What's your returns policy?
We want you to love your socks. If something isn't right, contact us within 30 days and we'll sort out a return or exchange. For hygiene reasons, socks must be unworn and in their original packaging.
How do I start a return or exchange?
Just email us at with your order number and we'll guide you through it.
About DRIFT ACTIVE
Where are you based?
We're a proudly Australian brand, designed in the Northern Rivers of New South Wales.
How can I get in touch?
Head to our Contact page or email us at [your email] — we're a small team and we read every message.